settings changed
06 August 2024
If you have an email account with us, your settings will have changed today.
POP Email Accounts
Our downstream provider of email services unfortunately were not able to give us any notice of this change. It has been extremely disruptive and as such, regretfully, this create inconveniences for a lot of our customers.
You will need to make changes to the settings you have in Outlook, Apple Mail or other mail software.
Previously
| Incoming Server | pop3.iserve.net.nz |
|---|---|
| Port | 110 (SSL Off) or 995 (SSL On) |
| Username | xx.yyyyy |
| Password | No change |
| Outgoing Server | smtp.iserve.net.nz |
| Port | 587 (SSL On) |
New Settings*
| Incoming Server | iserve.myhost.nz (note: .nz, not .co.nz) |
|---|---|
| Port | 995 (SSL On) |
| Username | xx.yyyyy@yourdomain.co.nz |
| Password | No change |
| Outgoing Server | iserve.myhost.nz |
| Port | 465 (SSL On) |
* Special Note for Older Computer Users: You may find that these settings are troublesome for you due to your older setup. In this case retain the use of Port 110 and leave SSL Off for Incoming Mail.
Email forwarding
If you have email forwarding with us (where an address on your domain name is forwarded or routed to another email account) this should be unaffected. However, although we are checking these one by one we cannot be 100% certain. As such if you have any concerns please let us know what the address is, and where it should be going, and we'll take a look to make sure it is.
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Special Note May 2026: We're currently experiencing near maximum production capacity. We look forward to hearing from you but please be patient while we do our best to accommodate your particular project.
